PATIENT SATISFACTORY SURVEY

(IN-PATIENT)

How satisfied are you with the following?

  1. Very Unsatisfied
  2. Unsatisfied
  3. Neutral
  4. Satisfied
  5. Very Satisfied
Staff Attitude?






Doctor's Care?






Explanation about your medical condition?






Bedside care from nurses?






Weekend Staff?

How satisfied are you with the following?

  1. Very Unsatisfied
  2. Unsatisfied
  3. Neutral
  4. Satisfied
  5. Very Satisfied
Problem Solving?






Comfort of your room/ward?






Cleanines of the ward?






Variety of meals served?






Quality of meals served?

How satisfied are you with the following?

  1. Very Unsatisfied
  2. Unsatisfied
  3. Neutral
  4. Satisfied
  5. Very Satisfied
Medication?






Cost of care?






Mode of payment?






Type of service offered?






Cleanliness of the hospital environment?

How satisfied are you with the following?

  1. Very Unsatisfied
  2. Unsatisfied
  3. Neutral
  4. Satisfied
  5. Very Satisfied
Cleanliness of the ward and surrounding environment?






Comfortability of the ward?






Availability of drugs?






Timeliness of services?






Complaint Mechanism?






Safety and Security at the hospital?

At what service point did you receive poor service delivery and unsatisfied with service rendered to you?

Which area(s) of service delivery will you recommend for improvement or change in youe experience at this facility?

Are you happy with th overall service of care given to you and your family?

Will you recommend this medical facility?

Based on your experience, what is the most important thing you will like to aee improved?"

Share with us your personal information

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