General Hospital Ikorodu

GENERAL HOSPITAL IKORODU
PATIENT SATISFACTION SURVEY(OUT-PATIENT)

Doctor - Services

the doctors explained your medical condition and treatment in a way that you understood?

1 2 3 4 5

Very Unsatisfied Very Satisfied

the doctors gave me the opportunity to ask questions?

1 2 3 4 5

Very Unsatisfied Very Satisfied

Attitude
The doctors were kind to me

1 2 3 4 5

Very Unsatisfied Very Satisfied

I am satisfied with the care and services provided by the doctor

1 2 3 4 5

Very Unlikely Very Likely

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Nursing - Services

the nurses explained your medical condition and treatment in a way that you understood

1 2 3 4 5

Very Unlikely Very Likely

the nurses gave me the opportunity to ask questions?

1 2 3 4 5

Very Unlikely Very Likely

the nurses were kind to me?

1 2 3 4 5

Very Unlikely Very Likely

I am satisfied with the care and services provided by the nurses?

1 2 3 4 5

Very Unlikely Very Likely

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Pharmacy - services

the pharmacist explained your drugs and treatment in a way that you understood?

1 2 3 4 5

Very Unlikely Very Likely

the pharmacist gave me the opportunity to ask questions?

1 2 3 4 5

Very Unlikely Very Likely

the pharmacists were kind to me

1 2 3 4 5

Very Unlikely Very Likely

I am satisfied with the care and services provided by the pharmacist

1 2 3 4 5

Very Unlikely Very Likely

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Laboratory - services

the lab staff explained the tests you were running in a way you understood

1 2 3 4 5

Very Unlikely Very Likely

the lab staff gave me the opportunity to ask questions?

1 2 3 4 5

Very Unlikely Very Likely

the lab staff were kind to me

1 2 3 4 5

Very Unlikely Very Likely

I am satisfied with the care and services provided by the lab staff

1 2 3 4 5

Very Unlikely Very Likely

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Medical record - services

the record staff spoke to you in a way you understood

1 2 3 4 5

Very Unlikely Very Likely

the record staff gave me the opportunity to ask questions?

1 2 3 4 5

Very Unlikely Very Likely

the record staff were kind to me

1 2 3 4 5

Very Unlikely Very Likely

I am satisfied with the care and services provided by the lab staff

1 2 3 4 5

Very Unlikely Very Likely

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